Quality Care You Can Trust
At Firex Domiciliary Care, our primary mission is to provide person-centered care for the vulnerable members of our community in the comfort of their own homes, while making them feel safe and loved.
We are also dedicated to assisting families in ensuring that their loved ones are well cared for so they can continue to live as independently in their own homes as possible.
Our compassionate and courteous caregivers provide a wide range of home health support and offer efficient services without sacrificing quality. Contact us today and learn more about our domiciliary care options that can be tailored specifically for your different needs.
Welcome to Firex Domiciliary Care
There comes a time in each of our lives when we or our loved ones need medical assistance. We have one purpose, which is to provide high-quality care and support to the elderly and disabled, from the comfort of their home with kindness and dignity.
Choosing the right care provider is a big step for anyone. We are committed to making each of the individuals we care for feel safe and comfortable whilst helping them to continue living a high-quality, independent life from their own homes.
Our staffs are passionate about providing the same high-quality of care and building relationships that bring smiles to faces. Our customers are at the centre of all we do.
Our wide range of services means we can accommodate all types of care needs.
Served Professionally With Care
High-Quality Care With a Lasting Impact
Our care services will provide a comprehensive support solution that will be tailored where necessary to best suit the individual needs of each of our care users. The list of activities below represents the key areas of support we will be offering our care users:
✔ Help will basic domestic chores.
✔ Support with cooking meals.
✔ General personal and continence care.
✔ Managing personal medication.
✔ Helping mobilise in and around the home.
✔ Provision of various clinical care services.
✔ Providing companionship and emotional support.
✔ Providing mental and physical stimulation.
✔ Helping to maintain links with friends and family.
✔ providing emotional support to help boost self-esteem and confidence.
At Firex Domiciliary Care, we recognise that the environment where you feel most comfortable and safe in your own home and that your health and well-being are our top priorities. Our experienced and dedicated team is available to fulfill your requirements by providing high-quality "person-centered care."
We are committed to enhancing the quality of care for all of our clients, as well as maintaining dignity, privacy, and respect while encouraging and fostering independence via companionship, comfort, and compassion.
Why Choose Firex Domiciliary Care
We offer a variety of care services that are specially customised and tailored to every individual through a personalized care plan. These services are provided by trained and experienced care givers who are passionate about caring. We provide care services to seniors and adults with both physical and mild learning disabilities.
At Firex Domiciliary Care, we take immense pride in the care we provide. We ensure that our clients receive the full time that they pay for, as we travel in our own time. In our quest to offer top notch care, we never rush our visits. Our preferred minimum visit time is half an hour.
We always aim to raise a smile at all time, quick to react and vigilant in our duty of care. We put our clients at the centre of our business, by making sure we pay attention to their needs and wants.
We have a professional dress code for our well-trained staff. We also recognise that some clients prefer discreet services, so we are able to adjust to your requirement. Your privacy is important to us.
We ensure our staff are well introduced before they begin delivering care.
We place the upmost value in our care users and staff in equal measure.
We embrace our position of social importance within the local community.
We treat each care user uniquely providing them with tailored care services
We strive to improve our performance and learn from our experiences.
We are committed to creating a safe environment within each care users’ own home.
We are motivated by the challenges facing the UK care sector.
We value and reward the efforts and loyalty of all out staff.
We are willing to go above and beyond to ensure every individual user gets the best care.
We look to promote and develop our staff and invest in their futures.
We maintain strong integrity with open and honest transparency.
Can Firex Domiciliary Care help with medication?Yes, our care workers can follow your instructions or have more involvement by prompting or administering your medication. It is preferable for you to have a “Nomad” dispensing system set up with your chemist.
Will I have a choice of who comes to my home?We aim to establish a small team of regular care workers visiting you. We try to avoid having just one care worker assigned to a particular service user since that makes it hard to provide cover should that care worker fall ill or go on holiday, however we do try to keep the number of your care workers to an absolute minimum – it is important to us that our care workers get to know you well.
How do I pay for It?There are various ways of paying for care services, but understanding the various options of care provision can seem very daunting at first. Many people who need to arrange care at home for themselves or for a loved one worry considerably about the financial impact of funding. The two common ways of funding care service are private funding and local authority funding. Home care is charged in different ways depending on how it’s arranged and what financial support you’re entitled to. You may be charged weekly or monthly, directly from your bank account – or directly from local authority. In the UK, there are different types of allowances relating to people that require domiciliary care. Which.co.uk provides a helpful guide to home-care fees. There is a calculator on the website where you can find out how much you are likely to pay a home-care agency per hour. They also tell you if your local authority is likely to contribute to the cost of your care or if you will be a self-funder. Below are some links to websites that can help you understand more about the different types of allowances relating to domiciliary care: NHS Continuing Healthcare (CHC) funding: For people with long-term complex health needs Attendance Allowance: Helps with extra costs if you have a severe disability that you require care Carer’s Allowance: You might meet the criteria for Carer’s Allowance if you are providing over 35 hours a week of care to someone with a disability For elderly care, there are 12 financial options available to you: Local Authority Funding Self-Funding Care Annuity Long Term Care Insurance Rental Income Equity Release Deferred Payment Scheme with your local council Income from Investments Savings Pension NHS Continued Healthcare Funding Third-Party Top-Ups